Item: Gusto
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We have a small business with one employee, and then at times, employees or contractors in other US states. Gusto was able to onboard these other people, and and advise me on setting up the state employment accounts for them.

As other issues that come up from time to time, I email or chat with Gusto and they are very responsive in getting things cleared up.

Monthly payroll otherwise is a breeze.

Pros and Cons

Setting up new employees
Helping out on difficult issues
Reminding me about tasks that need to be done

Reminding me to remove '"dormant" employees that haven't worked for awhile from the active payroll.
It would be nice to have a state-by-state article about all 50 state employment regulations and procedures.

Return on Investment

Gusto saves me an infinite amount of headache dealing with payroll.

Key Insights

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Other Software Used

LiveCode

Likelihood to Recommend

If you have one or more employees, and don't want to spend much time doing payroll-related activities, Gusto will get the job done for you. They have real people working in the office who are ready to help you with issues that come up. Otherwise, their web site is very straightforward, allowing you to do the regular stuff yourself that's needed to get new hires onboarded and set up with state employment agencies. They also have other programs for your overall employment strategy like employee savings accounts and medical insurance. I'm happy with them.

Gusto is Great

Overall Satisfaction with Gusto