International Machine Review
March 28, 2015

International Machine Review

Jonathan M. Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hatchbuck

We use Hatchbuck as our company CRM and it is being utilized by our entire company. It has fixed follow up issues.

Pros

  • Email Campaigns and Tracking- We can send out as many emails as we like and be able to track the end user.
  • Reports- Simple and easy to understand.
  • Tasks-Help Us follow up with our customers.

Cons

  • Searching for customers.
  • Mobile Application.
  • Follow Up
  • Tracking
We made the decision to purchase hatchbuck back in November and couldn't be happier with the product! We are able to manage all aspects of the customer experience and can do it from any computer in any country in the world. This is a great product for any small to medium size business!!!
Solid.
We made the decision to purchase Hatchbuck back in November and couldn't be happier with the product! We are able to manage all aspects of the customer experience and can do it from any computer in any country in the world. This is a great product for any small to medium sized business!!!

BenchmarkONE Feature Ratings

7.4
WYSIWYG email editor
7
Dynamic content
7
Ability to test dynamic content
7
Landing pages
7
A/B testing
7
Email deliverability reporting
10
List management
7
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10

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