HireVue Review
December 02, 2015

HireVue Review

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

Currently it is used as a second round interview tool by all recruiters across the whole organization.

I feel working with HireVue is slow in terms of loading times. It has gotten better from the past and the only thing we use it for is the video capabilities which I think they could be able to incorporate quite a bit more into the technology.

Pros

  • Video capabilities

Cons

  • Candidate experience. The HireVue is always pinpointed as the candidates least favorite part of the recruiting process.
  • When sending OpenVues, there is no notification of when the candidate completed the interview.
  • A second set of eyes to help get an opinion on a candidate.
  • Hiring managers passing judgment from the videos.
It's great to show hiring managers the candidate's video. These hiring managers need to be trained to not pass judgment on the HireVue interviews, as they are a lot of the times very awkward and candidates are not used to this type of technology. We try to stick to about 5-7 questions for a better candidate experience but sometimes hiring managers want more detailed questions so we have to create a different HireVue and have the candidate re-take it. This is something we need to streamline on our end, but with a high volume of candidates using HireVue we don't need multiple HireVue templates to choose from if we're hiring for 100 different positions.

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Thanks for reviewing HireVue! We are happy to have you and your company on board with us. For your statement regarding the OpenVues not sending out notifications when a candidate completes an interview, that is actually quite the opposite! The position creator and any evaluators on the particular OpenVue position get an email automatically when the candidate completes the interview. The candidate also gets an email confirming completion. If you are not receiving email or have any troubles when using HireVue, please call me directly (801) 231-5146. Our 24/7 Support team is also standing by through phone, email and chat: http://try.hirevue.com/contact/ We take all feedback very seriously, as we strive to continue to be the best video interviewing software out there. Again, please let us know if you ever have problems with HireVue. - Nicole

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