HireVue Video Interviewing Platform
December 02, 2015

HireVue Video Interviewing Platform

Brandi Arrigo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

We've rolled out HireVue in the US (across all departments) and are currently running a pilot in select EMEA departments and locations. HireVue addresses a few key problems: It offers the convenience for candidates to complete a video interview and hiring managers to review video interviews at a time of their choosing. We all have tight schedules, and this on-demand functionality drives down net turnaround time for our screening process. The video interviewing functionality also offers the candidate the ability to bring life to their resume and express the way an organization can expect for them to show up. Similarly, the hiring manager has additional insight to a candidate's engagement level and communication style.

Pros

  • From an employer/implementation perspective, the HireVue team partner well to ensure your success and push boundaries on-going in terms of continued innovation and ways we can leverage HireVue exteranlly and within the organization.
  • Positive user experience. Set up is such that even users who are not entirely comfortable with technology have the ability to test and get comfortable with the UI/UX before beginning their interview.
  • Platform provides increased objectivity for decision makers by allowing them to review candidate responses to the same question side by side .

Cons

  • In terms of metrics and reporting for the employer, the current structure requires users to rate a candidate before the system recognizes an interview as being reviewed. Therefore, if a hiring manager provides feedback outside of the system, it skews our metrics substantially. This is more of an internal issue than it is a weakness of HireVue, but it would be nice to be able to pull this metric based on whether an interview was viewed (vs rated).

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Hey Brandi! Thanks so much for reviewing HireVue. We take feedback seriously and appreciate you taking the time to review us. I'm sorry about the rating and metrics issue you brought up! That can be tricky. I will pass this feedback along as a feature request to see about having interviews evaluated without having to star rate them. Feature requests are always taken into consideration and hopefully this will be implemented very soon. Our 24/7 support team is here for you if you have any questions, concerns or problems: try.hirevue.com/contact-us You can also reach out to us on Facebook, Twitter, LinkedIn, Instagram and Google+! - Nicole

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