HotSchedules Review
April 10, 2017
HotSchedules Review
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
HotSchedules is phenomenal for employees and their app is amazing. However, the scheduler for our specific purposes wasn't too manager friendly. They recently updated hotschedules and they took away some of the good functionality that is used to have; as well as the program had some glitches that were really frustrating. Overall hotschedules is great for your base level employees and alright for your managers.
- App is awesome with great functionality
- Customer service is excellent.
- Scheduler can be difficult for managers.
- Some minor glitches that cause shifts to disappear.
- Shift trades hardly ever work.
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success Quick Initial Response | None |
I never really needed to talk to customer support.