Great Software
October 28, 2022

Great Software

Jeren Stevenson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Hubspot CRM is great! It organizes our leads, gives us great analytics and provides industry best advice/best practice. We use it to track our business development, pipeline and current customers. It supports us in leading the buyer through the sales process, closing them and getting additional introductions. No complaints so far!
  • Tracking
  • Sales analytics
  • Pipeline
  • I can log LinkedIn messages, but they disappear. I can search for them, but they don't show up easily.
  • Wish I could get more analytics on all emails, not just marketing or sequence emails.
  • The app is terrible. I can't search anything on it. Wish I could utilize that better.
  • Lots of ROI
  • Makes my day more organized
  • Enables me to have a broader reach
Haven't used any other.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

No

Would you buy HubSpot CRM again?

Yes

Sales, startups and or vendor management.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
7
Interaction tracking
10
Case management
8
Call center management
8
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
9
API for custom integration
7
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
7
Marketing automation
10
Compensation management
7
Mobile access
2