Pretty great
November 01, 2023

Pretty great

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It's a top-notch CRM for sales for several reasons. It's user friendly interface streamlines lead and contact management, making it easy to track interactions and progress. The integration of marketing and sales tools enhances communication and collaboration, resulting in more effective lead nurturing. Plus, the robust reporting and analytics features help sales teams make data-driven decisions, ultimately boosting productivity and revenue.
  • Contact management
  • Email tracking and templates
  • Automation and workflows
  • Sales analytics
  • Email deliverability
  • Social media integration
  • Learning curve for new users
  • Shorter deal cycles
  • Revenue growth
  • Improved lead tracking
It's user friendly interface, straightforward navigation, and intuitive design make it accessible to users with varying levels of technical expertise. A quick and easy onboarding process with guided tutorials and resources is beneficial to users who want to get started quickly and don't want to spend extensive time learning the system.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

If content marketing plays a significant role in your sales strategy, HubSpot's content management and tracking features are highly beneficial. You can see how leads engage with your content, helping your sales team tailor conversations. Those with longer sales cycles will find you can use automated sequences, track engagement with them and adjust messaging based on lead behavior.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
7
Email marketing
8
Task management
9
Billing and invoicing management
8
Reporting
8
Forecasting
5
Pipeline visualization
5
Customizable reports
7
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated