Great product, small changes could make it awesome
October 21, 2022

Great product, small changes could make it awesome

Joyce Newland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

Although I was not on the initial meetings, I came in just after they decided to enroll in your company. I sent in the file for set up & went through the training, which was great. I set up our employees on the website. I also entered the dollars at each payroll. We use QuickBooks Desktop and can't import the data so having to enter everything. I wish the file we downloaded would only have the employees enrolled in the plan and not ALL the employees in the company.
  • Customer Service, Whenever I have contacted our account Manager, she is very quick to respond.
  • When entering the contribution amounts, The file I download, has ALL our employees on it, rather than only the employees enrolled in the program.
  • Wish QuickBooks Desktop would import the data rather then me entering it.
  • It's a great addition to our benefit package.
The software is easy to use.
Their software only had the employees listed that was enrolled in the plan.

Do you think Human Interest delivers good value for the price?


Are you happy with Human Interest's feature set?


Did Human Interest live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Human Interest go as expected?


Would you buy Human Interest again?


The only 2 issues I have is not being able to import from QuickBooks Desktop & having all employees listed on the csv fille.