Maybe a good tool, but it lacks too much features for data manipulation and online tutorials to learn
May 25, 2024

Maybe a good tool, but it lacks too much features for data manipulation and online tutorials to learn

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM API Connect

In our business application we are building APIs that help our customers create web applications and dashboards.

The APIs have a lot of business logic into it, we create a sort of "middleware" between multiple companies that are working together. We are in charge of managing performances and access, as well as developing new APIs.
  • Security. I would say creating and applying scopes to each operation is intuitive and clear.
  • Managing multiple path at the same time. Creating new path and operation is straightforward.
  • The analytics tab is good to see what APIs have trouble with errors
  • The documentation is really frustrating. It does not cover enough functionalities with examples.
  • A whole 100 pages long documentation should be available on gateway scripts.
  • Each component is viewed individually, there is so much need for documentation on common pattern designs and how to implement them ourselves.
  • When you are modifying an API and using the test tab, it can takes a lot of time for the actual change to be updated.
  • Please put a simple check to make us know if the latest change was taken in account. It sometimes can take up to 30 seconds, which is WAY to long when you are putting 4 hours straight of developing and making change every 20 seconds.
  • 500 internal errors are killing me. Please find a way to handle javascript errors
  • Too few policies available. Nothing to handle arrays of jsons.
  • More videos. Youtube is full of "why API Connect is useful" but nothing is on actual API Creation. Is it lame, too much goes into marketing and nothing is left for actual users.
  • IBM have way too many tools and name. When we are using google to search for one of your product we fall on the wrong documentation most of the time.
  • Why writing "IBM API Connect" leads me to 3 different products ??
  • Very very slow development due to lack of clear guidelines on how to use the tool properly. I think the tool is good, but without clear instruction we just want to leave.
  • Not having a native database connector make us use an other API as a proxy to query on a mongoDB database. It cause a lot of trouble and I see it as a lack of functionality. The tool is incomplete.
  • While it pleases people who do not write a lot of code it clearly need more policies available to seduce UI lovers. So it gave us a lot of frustration.
For everything that is simple to do like creating operations, new paths and so on it is really good. But theses task are so simple that writing code would be the same. It feels like the devs at IBM never used they own UI in my opinion. If you open it you see menus that can't be reduced in size, only 30% of the screen is really used and it's a pain to see our policies sometime. Some colleges use CSS injectors to make space to see things. That's crazy.
My job wasn't centered around that. I mostly did developement.

But I would say publishing is weird, as the button seems hidden.
Never used any product of the IBM environment together.

Do you think IBM API Connect delivers good value for the price?

Not sure

Are you happy with IBM API Connect's feature set?

No

Did IBM API Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM API Connect go as expected?

No

Would you buy IBM API Connect again?

No

Scenarios where IBM API Connect is good/bad.

IBM API Connect Feature Ratings

API access control
8
Rate limits and usage policies
5
API usage data
8
API user onboarding
5
API versioning
5
Usage billing and payments
Not Rated
API monitoring and logging
5