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IBM Watson Assistant Detailed Review
February 25, 2022

IBM Watson Assistant Detailed Review

Rohit Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

When it comes to delivering complicated virtual assistants to clients across domains, IBM Watson Assistant has been our go-to solution. Its ability to reinforce learning by giving value to end-users via natural language processing sets it apart.
  • Chatbot
  • Customer support engagement
  • Conversational AI
  • Better optimize UI
  • Low code integration
  • Doesn't process structured data directly
  • Higher customer interaction
  • Lower throughput time
  • Data consistency
Because of better experience and low implementation effort. Higher productivity consumes less time.
With active learning and bulk annotation features, this makes labelling easier and the quick deployment approach help to reduce training time by 50%.

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

Service desk Automation: Handling a large volume of user calls is always a pain point, In order to reduce the volume on the channel and increase efficiency through chatbots, IBM Watson is a one-stop solution to provide a hassle free experience.