iCIMS allows recruiters to work smart, not hard!
September 10, 2020

iCIMS allows recruiters to work smart, not hard!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

We use iCIMS for full-cycle recruiting from the sourcing phase through on-boarding. iCIMS is primarily used by our HR Team, however, select hiring managers and EVPs do have access so that they can provide interview feedback (via iFORM) and approve requisitions and offers. The biggest business problem addressed by giving hiring managers and EVPs access is approvals. It streamlines our approval process and helps to ensure we are within budgeted headcount.
  • Reporting is excellent! You can build and customize reports very easily.
  • Customer Service/Support is very helpful in customizing software to meet individual organization needs.
  • Training programs are excellent, some of the best I have attended.
  • Search features in system: even allows resumes to be a searchable field—some ATS I have used previously do not have this feature.
  • Connectivity to LinkedIn is extremely helpful.
  • iCIMS Offer Center has a few kinks that I would like to see worked out. For example, you cannot edit a spelling/grammar error on an offer letter without sending back through for approval. There is no way around this, needs to be more flexible with offer approvals.
  • The reporting center is great, however, one improvement that in my mind is a MUST HAVE is point in time reporting, which iCIMS does not have as a functionality yet.
  • Ability to better track headcount and avoid over hiring.
  • Decrease time to fill by helping us to manage large candidate pipelines.
I previously used Taleo and I have a strong preference for iCIMS' reporting, customer service, and search functionality in comparison. I actually loved Taleo and was really concerned about joining a company that was utilizing iCIMS instead, but, now that I have experienced iCIMS, I wouldn't want to go back to Taleo.
Always available, excellent ticket system, follow up emails with full details of what you discussed, and step by step on how to access again.
Functionality wise, it is almost perfect. The reason for the 9 out of 10 is I would like to see a more flexible approach to offer approvals and point in time capability for reporting.

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I have worked in multiple industries from finance to construction and I do not see an industry that could not benefit from the software since it is able to be customized to your needs. At the same time, if your company does not want to spend time customizing, there are plenty of options already available to you to utilize.

iCIMS Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts