Item: iCIMS Talent Cloud
Rating: 8
Author: Michael Burke

Use Cases and Deployment Scope

We use it for Internal Talent Acquisition Hires only. iCIMS is not used by the entire organization. iCIMS addressed our issue with tracking of applicants/candidates and the selection process. Much better than using Outlook and Excel.

Pros and Cons

Interface with LinkedIn
Reporting
Workflows
Easy implementation
Strong Customer Service

Automation
Interface with other job boards
Better Boolean Searches to create a candidate list
Identification of talent in the database that matches the roles created

Return on Investment

Ability to create a database of talent we can come back to
Ability to identify and create specific profiles as Recruiter or Sales or Leadership
Ability to track jobs filled
Ability to manage kpi's

Alternatives Considered

Support Rating

The response by iCIMS support has always been second to none. Very timely and always try to ensure our needs are met. Have not had to engage much in 2020

Usability

Overall it meets the fundamental and basic needs of our Talent Acquisition Team. We can track how many people apply, are in que and in where in the que at any given time. Very good tool for overall tracking purposes. I don't know if it does an overall good job actually generating talent to our company.

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Likelihood to Recommend

I am a user of 7+ years of iCIMS. I do highly recommend it from a reporting perspective. The reports are customizable. That being said, the reports are not easily created. They can be difficult/complicated to create with the use of Technical Support. Even then it can be challenging.

General Overview of iCIMS from a user perspective and software selection.

Software Version

Overall Satisfaction with iCIMS Talent Acquisition Software Suite