Ideagen Quality Management Review
February 16, 2024
Ideagen Quality Management Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Ideagen Quality Management
I use Ideagen Quality Management to share and collaborate on coffee and chocolate specifications for a large customer. We supply them with over 50 different consistent products and offer them 'one offs' of special, micro-sized lots. Ideagen Quality Management's excellent website means that I can present the technical and provenance information necessary to give them a clear view of the products I offer them, and in a way, it is also a useful sales tool and a good way of comapring similar products to each other.
- Gives easily understood, technically correct specifications for food and drink
- Guides the user sensibly through the various aspects of the creation of the completed food or drink specification
- Gives excellent back up and telephone support in their customer service centre.
- Small glitches in copying specs from one product to another - sometimes the system does not pull through one or two answers, meaning the document has to be checked carefully to find where the missed answers are before submission is possible.
- I use this on behalf of a customer, so they have paid any fees.
- It has had a positive effect on my relationships with the customer's technical team.
Do you think Ideagen Quality Management delivers good value for the price?
Not sure
Are you happy with Ideagen Quality Management's feature set?
Yes
Did Ideagen Quality Management live up to sales and marketing promises?
Yes
Did implementation of Ideagen Quality Management go as expected?
Yes
Would you buy Ideagen Quality Management again?
Yes