Playbooks Positive Review
February 23, 2018

Playbooks Positive Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Currently we use InsideSales.com Predictive Playbooks to reach out to leads and contacts. Since implementing this software it has given us the ability to cast a wide net to our potential customers to create opportunities. It also provides an up to date tracking system that lets us prioritize phone call and emails. I have found my productivity increase immensely with using Predictive Playbooks, and would strongly recommend the software to other sales companies who use CRM.
  • They show you which contacts have opened your emails.
  • You can create "plays" based on strategies you've found to best create meetings.
  • Their support team is always able to help if I have a specific question.
  • Sometimes the calling doesn't work and you have to remove the application from Chrome.
  • You cannot click to call to people with numbers that aren't in the US or Canada.
  • Playbooks doesn't always save a contact from CRM to their system.
  • Increased sales opportunities
  • Boosted call productivity
  • Organized our CRM system