Overall Satisfaction with iSpring Learn
We use ispring learn to administer tests and assessments for various schools. We also use it to provide teacher resources for our teachers.
- Used with the iSpring suite it becomes a very powerful tool if you want to provide protected resources for customers. We provide resources to teachers which includes videos and animation and we have found the product to produce a flawless result every time.
- Used with iSpring suite, comprehensive protected quizzes can be created and students' results and progress can easily be monitored.
- Essay type questions cannot be graded on the LMS. It would help if space was provided for the allocation of a mark for questions that are not automatically marked by the testing system.
- Customer service is fantastic
- Product provides protected resources which can have an expiry date.
iSpring Learn Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes it was resolved quickly and efficiently.
Recently we had customers that were unable to view assessments offline. The support staff were quick to provide a patch to correct the problem which meant minimal inconvenience for my customers.