Jotform Review!
August 04, 2023

Jotform Review!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We use jotform in order for our clients to fill out a trip request form, which we then use to send automated emails in order to help our guests plan their desired trip. We have jotform as a plugin in our website and it has been extremely helpful in gathering our guests data.
  • Easy Website integration
  • Straight forward automated emails
  • Easy user interface
  • More options on conditional logic
  • more inquiries
  • faster data management
  • easier to access data

Do you think Jotform delivers good value for the price?

Not sure

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Jotform is fairly straightforward to use and any questions I had I was able to quickly resolve by a quick google which redirected me to their forum. Very easy to integrate to a website as well and any data in which you would like to collect is very easily accessible.
I have never contacted support for this product.
From my experience if you have a website and are looking for a form in which you want to gather small amounts of user data in a fast and easy way, jotform is the way to go. I haven't run into any issues with the form that I have been using for said purpose and would highly recommend.

Jotform Feature Ratings

Survey templates
9
Themes
6
Custom logo/branding
8
Changes to live survey
8
Question design help
10
Multiple question types
10
Survey logic flexibility
5
Response tracking
8
Data export
10
Standard reports
10
Custom reports
7
Analytics
4
Vendor-offered crowdsourcing
5
Respondent restrictions
5
Access controls
5
Compliance
6