Item: JustCall
Rating: 7
Author: Ali Nabil

Overall Satisfaction with JustCall

Use Cases and Deployment Scope

There is no doubt that Justcall is a good program with many features, but for me, it was not the best. It is easy to make calls and send messages. It also enables us to track calls and messages between us and our customers to review sales transactions. I think if the quality of the calls was a little better, it would have been a great program for me.

Pros and Cons

Pros

Good price for features.
Colorful interface.
Smoothly and easy to use.

Cons

Buggy, it annoys me sometimes.
Poor calls quality.
Needs to redstart sometimes.

Most Important Features

Connect with our customers easily.
Low price comparing with other tools.
Track SMS and calls.

Return on Investment

Facilitate work.
Sometimes the call is drop off, which leads to customer dissatisfaction.
Saves time.

Key Insights

Do you think JustCall delivers good value for the price?

Yes

Are you happy with JustCall's feature set?

Yes

Did JustCall live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JustCall go as expected?

Yes

Would you buy JustCall again?

Yes

Other Software Used

ZOOM Quality Management Suite

Likelihood to Recommend

7 out of 10 I think it is a fair evaluation of this program. With all these features, there are many disadvantages as well. It is easy to make calls and messages from it and talk to customers at a reasonable price. Sometimes the call quality is good, but most of the time it is somewhat bad in my opinion. But the best thing about Justcall is it is easy integration and tracking of customer activity with us.

JustCall Feature Ratings

Comments

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JustCall App
commented 3 years ago
Hi Ali, Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you're enjoying our product. Next time you encounter bugs, please reach out to us at help@justcall.io and someone from our team will be sure to answer your queries.

Not the best nor the worst