Overall Satisfaction with Kintone
Our organization uses Kintone to tell the story of unstably housed households in our county. We also use the system to maintain employee timesheets, donor registry, and grant tracking.
- Ease of use and development of apps - no need to know code to structure apps to capture relevant data points
- Easy to set up your dashboard with charts that tell your organizations story.
- Time keeping for employees can be as detailed as needed to attribute employee hours worked to projects.
- I would like to see increased "live" training options. Kintone uses Youtube as a platform for training videos which is great if someone is already oriented to the system. If you need one-on-one instruction this option is available through the rep, however, rep hours of availability may not be optimum for your availability. Scheduled training sessions with a live person would be helpful for those of us who learn differently/learn by doing at the moment. It's best to have the ability to ask questions and receive nuanced answers just in time.
- Kintone offers users like me (I do not know code), to create apps to collect valuable data to help us present detailed nuances of the households we serve, allowing civic leadership an option to see the diversity within the population we serve. This is highly valuable for an organization working with households experiencing housing, food, and utility insecurities.
Kintone is much more customizable and user-friendly than Access. We also have experience with Service Point - Kintone is again, much more customizable. We would love a two-way interface between Kintone and Service ice Point. That would be a tremendous bonus for capturing & integrating our client data (sans details), with regional and statewide programs. Service Point is a database that is required to be used by a continuum of care organizations working in Oregon.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
Yes
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes