Have a phishing issue? Give PhishER a try!
April 19, 2022
Have a phishing issue? Give PhishER a try!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 PhishER
We had a fairly serious phishing problem and needed to combine some awareness training along with simulated phishing and quarantine capability and PhishER from KnowBe4 checked all the boxes.
- PhishER's connection to our O365 environment is good, it allows users to click the Phish Alert button to report a phish and this kicks off a back-end action that scans all users' inboxes and quarantines similar phishing emails it finds.
- The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc solutions.
- #1 thing KnowBe4 needs to improve is using their PhishML to proactively find and quarantine phishing emails rather than only relying on the reactive click by a user. There's still a huge risk hole they are not filled by not providing this functionality.
- Security Awareness Training
- Simulated Phishing and reporting dashboard
- Phish Alert Button quarantine process
- Employees needed a way to report phishing to IT but rather than simply forwarding a suspicious mail, the PhishER system turns the whole thing into an automated process.
- Combining the Awareness Training, simulated phishing, and Phish Alert Button has conditioned our employees on how to appropriately respond to suspected phishes.
- We implemented KnowBe4 and PhishER before our cyber liability insurance company began asking about things like this, I now have dashboards and stats I can snapshot to demonstrate our anti-phishing ecosystem's effectiveness.
We evaluated Proofpoint and two other phishing-related products but I was disappointed by the high rate of false-positive quarantines, this makes for a poor end-user experience and complaints to IT.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
Yes
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes