Make your employees security-aware painlessly
November 24, 2020

Make your employees security-aware painlessly

Rajat Gupta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training has been instrumental in inculcating security consciousness into the behavior of employees at GlobalSign. We have been using it for the last three years for the entire organization. KnowBe4 Security Awareness Training really thinks out of the box while developing training content which not only engages people more but also develops their interest in our security program (which otherwise would be considered a boring topic among a wider audience). The phishing campaigns that we run inside our organization using KnowBe4 Security Awareness Training have greatly impacted the employees. People became more cautious while dealing with suspicious emails. One major challenge which our organization faced was to have quality training content in multiple languages, especially in Japanese and Chinese. Being a U.S.-based organization, KnowBe4 Security Awareness Training has addressed that problem.
  • Content quality
  • Variety of content
  • Wonderful support
  • Multilingual
  • More training for technical staff
  • Live instructor-led trainings
  • Ability to create our own assessments and surveys
  • Reduced security incidents
  • People are more vigilant
  • Security is no longer a boring topic for our employees
I normally refer to Gartner's Magic Quadrant before selecting a product for my organization. Seeing KnowBe4 Security Awareness Training as a leader really helped boost our confidence. However we didn't want to rely only upon the Gartner's report, hence created our own test account and found KnowBe4 Security Awareness Training quite convincing among its peers.

Reasons for choosing KnowBe4 Security Awareness Training:
  • Pricing
  • Content quality
  • KnowBe4 Security Awareness Training's commitment to security and compliance
KnowBe4 Security Awareness Training is always open to hear back from its customers and maintains wonderful support. I have never observed any case that went unanswered or unaddressed. Even if they don't have the answer, they take time to investigate, consult with their superiors, and always come back with solution. The support articles published on their website are very easy to understand and require little or no in-person support. The customer success manager also tries to help out with random queries.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


I firmly believe content quality is the USP of KnowBe4 Security Awareness Training that makes it stand ahead of its peers. The easy-to-navigate portal dashboards will give a true picture of where your organization stands in terms of security awareness. The variety of content includes newsletters, videos, trainings, and posters, which give lot of options to design functional a security program in the organization--an otherwise daunting task.
We always look forward to the fresh training released by KnowBe4 Security Awareness Training every month. The "Inside Man" series has had a great impact. Our employees really enjoyed the content and are always asking for more, which, as a security professional, gives me a great sense of satisfaction seeing the success of security awareness training program. I always believe the more your people are aware, the more they will be able to save your organization from the bad actors, and KnowBe4 Security Awareness Training has lived up to our expectations.
KnowBe4 Security Awareness Training is well-suited if you are looking for quality content and want to develop security as a behavior in your employees. The phishing tests are one of the best and incredibly easy to use with little or no training.

The training is less suited if you compare its features with established LMS platforms. I wish I could replace it fully with my LMS. Right now I have to download SCORM content and use it within our LMS