A software designed to provide personalized service
April 03, 2020
A software designed to provide personalized service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
As a business executive, my clients want to talk only to me.
This forced me to be forwarding and copying other colleagues in my emails, without having a correct tracking tool.
With LiveAgent I managed to maintain the personalization of my work and improved response times to my clients, being able to also involve the rest of the team in the necessary tasks of the sales chain.
This forced me to be forwarding and copying other colleagues in my emails, without having a correct tracking tool.
With LiveAgent I managed to maintain the personalization of my work and improved response times to my clients, being able to also involve the rest of the team in the necessary tasks of the sales chain.
- Ticket tagging.
- Custom fields.
- HTML templates.
- Phone: online and IP.
- Chat online.
- WhatsApp connection.