Item: Looker
Rating: 8
Author: Vincent Fernando Juares

Use Cases and Deployment Scope

Our Business Operations & Systems department is currently using [Looker] to create a visual dashboard. We primarily use it to track our end-to-end business process efficiencies across different programs. We then publish these dashboards for our organization.

Pros and Cons

Visuals are amazing
UI is easy to use

Advanced formula creation seems to lack in comparison to other tools

Return on Investment

Looker has provided us everything we expected for the price in terms of company wide dashboards

Alternatives Considered

Sigma Computing

Looker has overall better UI and visual elegance than Sigma

Key Insights

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Looker go as expected?

I wasn't involved with the implementation phase

Would you buy Looker again?

Yes

Other Software Used

Sigma Computing

Usability

I do love Looker for its stunning visuals and easy to use UI, however, it lack features and advanced reporting functionality that you get with other BI tools

Support Rating

The self help documentation is very helpful and informative

Likelihood to Recommend

All in all, you can create fast stunning dashboards from scratch. However, it can be a bit difficult to maintain in the long run as some advanced features appear to be lacking. We had an instance where we needed to use Tableau for a particular dashboard.

Looker for our Business Operations team

Overall Satisfaction with Looker