Item: Lucid Visual Collaboration Suite
Rating: 10
Author: Verified User

Usability

After having used Visio and InDesign, Lucidchart is way easier than both, but still requires a bit of knowledge to really get into.
Would suggest setting up a YouTube account to instruct users (free and paid both) on the basics.
If there IS already a YouTube account, market it more.

Use Cases and Deployment Scope

Lucidchart is a user-friendly program that takes the headache out of creating a flow or process chart.
It has been very intuitive with both the free and paid access levels.
Being able to share one document with multiple users has made coordinating work progress faster and less guess-work on the teams part.
Able to access the website outside of the Americas was an asset required of our team.
At this time we are utilizing it specifically to create internal work processes and to create an over-all look of the workings of our industry, including all departments, from the first customer visit to the marketing-oriented company reviews.

Pros and Cons

Intuitive chart creation.
Concise instructions inside the program itself.
Easy to use from no template or a starter template.

For the free account "number of objects per document" limitation, remove the lines/connectors from this cap.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Alternatives Considered

Much easier to use and you don't need a license for it.

Does the job with no mess

Overall Satisfaction with Lucidchart