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Initial Impressions of Lucidchart
October 14, 2021

Initial Impressions of Lucidchart

Erik Diehl | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucidchart is easy to use for some new users, but there are some technical issues we encountered, which made the process somewhat frustrating. Also, the UI is incredibly useful, but it can be cluttered in some areas making it more difficult to navigate if you don’t know what you are looking for.
We use it frequently to manage our research topics and organize papers. While it’s use has been narrowed to a specific branch of our research, we have been a big proponent of using it in more as time goes on. Beyond organization for ideas, we also use the comment feature to organize out notes for each branch of idea.
  • UI and layout are easy for new users to follow.
  • Team sharing and the ability to have multiple users working at once on the same project.
  • Comments are great for not only feedback and small notes, but also for organizing relevant materials to a specific category.
  • On larger charts, the service can become buggy and very slow.
  • I want to see more integrated functionality for adding descriptions.
  • Getting members access to the chart was a bit frustrating, as multiple attempts were required.
  • Higher engagement from team members
  • Easier organization of notes (saves time)
  • Saves time with presentations, as a dedicated slide deck is not necessary
The Google integration is, by far, the most useful for my organization. Notes are initially written through Google, then copied and organized on Lucid, where they are processed again before a presentation
I haven’t used it, so I cannot say.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

This is my first, actually! Though, I’d say Lucid fared well
Lucidchart is great for research and anything related to idea organization, rapid development, etc. It is not suitable for strictly education (I think Prezi and general notes are easier and more readily understood), though I do believe there is an opportunity to improve there. The only other not useful situation I can think of would be with project submissions, it’s very much for organization.