1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. M1 Reviews
  4. User Review of M1
ECI M1 System Review.
Updated March 01, 2024

ECI M1 System Review.

Eric A. Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with M1

We use M1 to handle all in-house documentation and project tracking. Traditionally, we used very manual and handwritten processes to keep track of all business documentation, and this was becoming very cumbersome as the business grew. M1 allowed us to automate a significant portion of the day-to-day tasks that office staff were required to do and opened up more time for us to concentrate on less mundane tasks.
  • Automate documentation processes.
  • Keep all related documents together in an easy-to-find format.
  • Better inventory management.
  • A more modern user interface.
  • A change to the user training setup online is glitchy.
  • Less clustered layouts with easier scrolling on screens.
  • Increased efficiency.
  • Time savings.
The software is naturally fairly user-friendly but can be overwhelming to a new user. The open customization is fantastic, and you can really do anything you want, but it just depends on the complexity of the change and whether this can be done yourself or needs a consultant.
Helps with keeping track of everything at any time, any day, which significantly helps with answering customer questions.

Do you think M1 delivers good value for the price?

Yes

Are you happy with M1's feature set?

Yes

Did M1 live up to sales and marketing promises?

Yes

Did implementation of M1 go as expected?

No

Would you buy M1 again?

Yes

M1 is a very good ERP solution if a company needs something in place. I don't recommend switching systems if an ERP is already in place as it's an extremely big undertaking.

M1 Feature Ratings

7.0
Accounts payable
7
Accounts receivable
7
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
7.0
Billing Management
7
Cash and Asset Management
7
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
7
7.0
Inventory tracking
7
Automatic reordering
7
Location management
7
6.3
Pricing
6
Order entry
7
Credit card processing
Not Rated
Cost of goods sold
6
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
6.7
Dashboards
6
Standard reports
7
Custom reports
7
7.0
API for custom integration
7
Plug-ins
Not Rated
8.0
Role-based user permissions
7
Single sign-on capability
9
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
6.0
Project Planning and Scheduling
6
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
7.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
7
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
6.5
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
6
Warehouse Workforce Management
7
7.0
Production Process Design
7
Production Management
7
Configuration Management
Not Rated
Work Execution
7
Manufacturing Costs
7
7.0
Forecasting
Not Rated
Inventory Planning
7
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated