Item: MaritzCX
Rating: 8
Author: Kate Burk

Use Cases and Deployment Scope

It is being used company wide at California Bank & Trust - an affiliate of Zions Bancorp. The uses of MaritzCX included internal and external surveys related to anything from event feedback/registration to human resources feedback/registration. It was also being used for event registration and business development opportunity registration within the marketing department.

Pros and Cons

Easy to use format (not HTML coding knowledge required)
Detailed reports
Ability to save and re-use same themes and surveys

Ability to customize look of survey limited
Some reports in CSV were a mess to fix up
Support seemed limited

Return on Investment

Saved our department from needing to purchase additional event software
I was not responsible for actual purchase of MaritzCX

Alternatives Considered

MaritzCX was actually to only survey software I have used. No comparison to describe in this section.

Likelihood to Recommend

I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment.

It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.

Surveys and Event Registration

Overall Satisfaction with MaritzCX

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Likelihood to Recommend

MaritzCX Feature Ratings