Why Marketo Rocks!
July 09, 2015

Why Marketo Rocks!

Dr. Juli James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

Marketo is used globally across our organisation. It targets our end user customers even though we don't sell direct. It helps to push leads to our channel partners. Being a global organisation, Marketo makes life much simpler in that we can track all leads in one place, and see the success of global or regional campaigns at the click of a few buttons rather than in multiple systems. We use it for emails, nurture tracks, web activity, events, webinars, revenue modeling etc.
  • Email Automation and Lead Routing for form fills. Being able to automatically push leads to the right place dependant on the activity of the lead is excellent.
  • Lead Tracking. Tracking and scoring of leads means that when the tele-qualification team rings the lead they are normally ready (or very close) to purchase.
  • Nurturing. Having Nurture cycles in the background always helps to increase our brand awareness.
  • Lead Database is sometimes slow, especially when trying to carry out complex data counts.
  • Some reporting options are missing - such as seeing who changed a campaign and when, and what changes were made.
How complex do you need to go? Always work out the complexity of what you're trying to achieve before considering which tool to use. And always work out the whole buyers journey before setting anything up.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
8
A/B testing
7
Mobile optimization
8
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
7
Event/webinar marketing
7
Social sharing and campaigns
7
Social profile integration
6
Dashboards
7
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
7
Customizability
7
Integration with Salesforce.com
8

Using Marketo

  • Better lead conversion
  • Better tracking
  • Increased efficiency due to ease of use.