All in one program
December 19, 2023

All in one program

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We have been using Motive for couple of years. The way the system is set to get notifications and updates on how each driver and equipment is doing is wonderful. The customer service is amazing, as I have used both online chat and over the phone. Online chat is also very quick and easy. There asset tracking requires wiring which it would be nice if the solar system on it was much stronger for charging it. Cameras are amazing inside and outside they do a great job on quick catches and notifying. 100% i recommend it.
  • Tracking
  • Notifications
  • Updating on drivers driving point.
  • Once you delete a driver be nice if we can still pull them up under their name another tab for deactivated drivers be nice rather than completely being gone.
  • Cameras take too long to work even with live view.
  • Getting driver reviews love it.
  • Great on driver safety
Support is good both on chat and over phone. Pretty quick with responses otherwise they get back with in 24hrs.
Just like the question is all-in-one platform. One place to use rather than many different platforms.
So far, no issues but they are quick if we had any minor errors.
We had a different platform before but they didn't have much to offer besides tracking at the time.

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

We don't have much of issues with it. So far, it's doing great been using it for couple years now.