Great customer support
August 26, 2023
Great customer support
Score 8 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We have two business in our one location, Landscape and Garden Center, the call flow features direct calls to all the right people, this has saved us a lot of back and forth of forwaring calls.
- Call Flows
- After Hours Directory
- Call Forward
- Phone programming is difficult, not all users have the same directory.
- Call park is an additional feature we did not know about for the first year. This feature is very useful when it was added, it gave us the ability to grab calls at any phone with ease.
- Call flow
- Call Park, with multiple extensions to pick up calls
- Holiday hour schedule
- Calls are directed much better than our old system.
- Message notice is better than our old system
Do you think Nextiva delivers good value for the price?
Not sure
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
No
Would you buy Nextiva again?
Yes