NinjaCat helped the business
April 05, 2019

NinjaCat helped the business

James Arnold | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NinjaCat

NinjaCat was brought in to streamline digital client reporting and reduce the amount of man hours devoted to manual spreadsheet work. It not only replaced that work but the data visualization improved the reporting by a few levels. Instead of straight spreadsheets, the reports would include graphical representations of the data. After improving the external reporting, the goal/plan was to also help with internal dashboarding. It's capable there too but far secondary as a goal.
  • The training process was fantastic. Really well done. Customized for our needs.
  • If good data comes in, NinjaCat does really well at spitting it back out the way the tool is expected to do.
  • Customer Service even after training is quick, caring and smart.
  • The tool does struggle with handling data from tools that aren't particularly clean.
  • Many of the tools are designed to help agencies, so publishers have to jump through a few hoops or ignore certain areas.
  • Portions of the tool don't work as expected but there are work-arounds in almost all situations.
  • Improved perception of business by improving reporting
  • Much quicker optimization for clients
  • Stands out ahead of competitors
There are a couple others out there right now. Most are choosing home-grown options. We attempted that route as well and NinjaCat expanded my perception of what was possible. I couldn't even scope the home-grown work to match what NinjaCat was able to do out of the box.
It is perfect for any company using digital media and reporting manually or through spreadsheets. This is a significant upgrade from that scenario. It is also fantastic when there are 5+ vendors in play. If the system is simple or reporting is already automated/advanced, it might not expand the offering enough to make the cost make sense.