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Anything else is better--Cortana, Google Assistant, Alexa, or Siri
August 04, 2021

Anything else is better--Cortana, Google Assistant, Alexa, or Siri

Michael Craven | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Reseller

Overall Satisfaction with Nuance Dragon Speech Recognition

I am a computer consultant and I have several clients (mostly lawyers) who use Nuance Dragon Speech Recognition for dictating rather than paying for a person to do the same. It allows them to dictate their thoughts, notes, etc. in a private room without having to use a person to type what they are saying.
  • Learning inflection in someone's voice
  • Learning accents
  • Learning punctuation
  • Punctuation--commas, periods, etc. are not automatic
  • Training takes a long time
  • Misunderstanding of common English is common
  • Learning inflection
  • Learning accents
  • Providing clients with what they want
  • ROI is low due to the dissatisfaction of clients attempting to teach Nuance Dragon Speech Recognition to understand them
  • Nuance Dragon Speech Recognition software is almost always requested by my attorney clients
  • Attorneys spend a lot of their valuable time training and using Nuance Dragon Speech Recognition to no avail
Nuance Dragon Speech Recognition is far behind all of the built-in and free speech AI assistants--this includes Cortana, Google Assistant, Alexa, and Siri. The other AIs automatically do many things that Nuance Dragon Speech Recognition does not (e.g., commas, periods, and other punctuation). Rather than dictate every period, comma, etc., the other AIs recognize the ends of sentences, etc. based on context, grammar, and pausing of speech input.

Do you think Nuance Dragon Speech Recognition delivers good value for the price?

No

Are you happy with Nuance Dragon Speech Recognition's feature set?

No

Did Nuance Dragon Speech Recognition live up to sales and marketing promises?

No

Did implementation of Nuance Dragon Speech Recognition go as expected?

No

Would you buy Nuance Dragon Speech Recognition again?

No

Microsoft 365 (formerly Office 365), Veeam Backup & Replication, Malwarebytes
I listen to lawyers dictate to Nuance Dragon Speech Recognition a few times a month--it always makes me wonder why they still use it and put up with it. To me it seems like it would be much more efficient (and faster) to just learn to type or hire a transcriptionist to put their thoughts, notes, words, etc. into a computer.

Using Nuance Dragon Speech Recognition

10 - Attorney clients use Nuance Dragon Speech Recognition to dictate their thoughts, notes, etc. in a private setting without having to pay for a transcriptionist. This allows them to work around the clock or when necessary without relying on outside help. It also saves them money over the hourly cost of a transcriptionist.
1 - Someone with the ability to understand how to correct errors in the software and retrain it to better understand the personal characteristics of a particular person.
  • Private dictation
  • Supplying clients with the product they request
  • Making customers happy
  • Great for testing microphones on a PC
  • Great for testing speaker output on a PC
  • Helps adjust the proper gain on a microphone input
  • To keep supplying requested software by clients
  • To provide the legal field with software that allows them to maintain total privacy (without having to use a transcriptionist)
  • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
  • The software is also very buggy and crashes frequently
  • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.