ON24 is a strong training and info-sharing platform
November 28, 2017

ON24 is a strong training and info-sharing platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

Several departments use it for various purposes. So far, we've only used it for internal-facing events (employees and the field, but not external clients), and we've used it for events with audiences ranging from a few dozen to about 4,000 people. The main business problem it addresses is education and information sharing. It's a great tool for us to keep the audience informed of ongoing initiatives, and for larger reach and widespread education.
  • Internal communications
  • Training
  • Modern access and interface - our audience perceives us as forward-thinking and current.
  • Detailed reporting - attendance rates, participation in polls and surveys, and even recording conversations conducted through Q&A is a great record.
  • Intuitive and easy to use.
  • Should be easier to send or post information to audience during live event.
  • There's always a worry about lagging or synch issues, though they occur irregularly.
The ON24 staff are incredibly helpful and patient throughout the process. They, combined with their many training and support guides, help mitigate potential issues. Sometimes they still arise, and I have found the ON24 staff to be very calm and reliable and they are always able to find a satisfactory solution very quickly.
  • Trained more people - it was important for us to do this live.
  • Better and stronger understanding of material.
Internal communications and training are our main uses and ON24 performs particularly well in these two areas. I can't comment on it as an external webinar platform. It's very strong for scenarios involving large and/or widespread audiences who have a reliable internet connection, and for polished and prepared presenters.

ON24 Feature Ratings

Audience polling
9
Q&A
9
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Participant roles & permissions
9
Confidential attendee list
9
Calendar integration
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
9