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Best Assistance to deal with...
March 22, 2022

Best Assistance to deal with...

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Digital Assistant

Oracle Digital Assistant helps to provide chatbot functionality to our users to assist them on a prompt basis. Our organizations use it for servicing various our own employees, whomsoever faces issues can raise over a chatbot.
  • Chatbot functionality to provide virtual assistant.
  • Secure and scalable.
  • Work as one assist nacre for all problems/applications.
  • Some additional functionality might be added like suggestions or help for users self-assistance.
  • Voice recognition is to be improved little bit.
  • Improved Efficiency.
  • Performance
  • Azure Bot Service (Microsoft Bot Framework)
Azure bot service we used to integration our platform over slack and found too difficult to integrate under that manner ODS is great and simple to inetgrate.

Do you think Oracle Digital Assistant delivers good value for the price?

Yes

Are you happy with Oracle Digital Assistant's feature set?

Yes

Did Oracle Digital Assistant live up to sales and marketing promises?

Yes

Did implementation of Oracle Digital Assistant go as expected?

Yes

Would you buy Oracle Digital Assistant again?

Yes

Azure Bot Service (Microsoft Bot Framework)
For small organizations having a small number of business applications running for their organization, it would be as complex to integrate and study using ORM but for large organizations having numerous applications, working could go with this so that user single assistance for all applications.