Overall Satisfaction with Oracle Eloqua
We are using for global email marketing. But we are facing the some performance problems and managing some on usage.
- It's very user friendly
- It's a good tool for marketers -- they don't need technical expertise to use it.
- integration - The lack of API. They don't offer native integration.
- data model - We don't have any parallel operation for push or pull outside of Eloqua. Everything is in a queue.
- lead scoring for specific set of people - We have the feature. It's a good feature. The problem is that by default whatever you do impacts all records. You can't update scoring for a certain segment of records.
- We have made some Enhancement requests, still there is no update on that. it takes a long time
- Because of a bug, sales went down for a certain campaign.
- Because of the performance problem, it's hard for marketers to create their campaigns and access the data.
- It's also slow to respond -- sending the emails take a longer time.
user friendly