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Professional and Snazzy surveys
May 06, 2022

Professional and Snazzy surveys

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Perceptyx

I am a user of Perceptyx who as part of my companies organization takes surveys using the software to provide feedback on corporate town hall events, company wide surveys to report on our progress as an organization. The software is used by my company to send out corporate surveys to gain insights and intelligence on the workforce and learn what is on typical employee minds on a range of issues facing our company and company culture.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
  • Usability
  • Ease of learning the platform
  • Customizable to fit various types of survey.
  • Data mining ability
  • tracking how long it takes users to fill out a survey.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions.

Do you think Perceptyx delivers good value for the price?

Yes

Are you happy with Perceptyx's feature set?

Yes

Did Perceptyx live up to sales and marketing promises?

Yes

Did implementation of Perceptyx go as expected?

I wasn't involved with the implementation phase

Would you buy Perceptyx again?

Yes

I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.