Why I would love to use Playvox always
April 08, 2021
Why I would love to use Playvox always
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is great platform and easy to provide how we can improve our business in making it so easy for our quality department to add notes under each scoring parameter to better explain the reason for the markdown, and also you can check what are the points that you need to consider to achieve this specific parameter and the graphical representation of quality scores is one of the best things. Playvox is not so complicated to be used, that is the best thing about this product.
- Clear design.
- Easy to use.
- View my reports since day 1 of my work.
- Main dashboard is great but it's a bit hard to understand.
- EVALUATIONS sometimes when it's a long time I can't see the chat source again.
- EVALUATIONS sometimes take a lot of time to load.
- Track the quality of my work.
- Employee's performance.
- Work analysts.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes