Simple View
September 02, 2022

Simple View

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review

Overall Satisfaction with Podium

To answer customer enquiry. Set appoint when appropriate.
  • Another source for the public to reach us directly
  • Allows us to communicate directly with the customer who cannot come in
  • Provides us with follow up contact information
  • Filter out spam
  • Direct contact with customers.
  • Ability to provide contact information if needed to call the customer.
  • Ability to save inquiries for future reference.
  • I would like to see more

Do you think Podium delivers good value for the price?

Not sure

Are you happy with Podium's feature set?

Yes

Did Podium live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Podium go as expected?

I wasn't involved with the implementation phase

Would you buy Podium again?

No

Con: I wish there was a filter to remove Spam
Pro: Direct contact with the customer