Great for geographically distributed teams that need scalable swag management
March 28, 2023

Great for geographically distributed teams that need scalable swag management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

We use Printfection for employee swag, acquisition branded gifting and life events gifting, such as sending branded onesies to employee's who have a newborn. Our Marketing team also uses Printfection for customer gifting as well.

Our primary business case for using Printfection became clear during the pandemic and when we began acquiring geographically distributed companies. Having Printfection has enabled our very small People Operations team to scalably manage this program without having to physically mail everything out!
  • Campaign and Kit Management
  • Warehousing
  • Options at many different pricepoints
  • The quality of the items
  • Screenprinting has sometimes been off (too large)
  • ease of use
  • optionality
  • global availability
  • customer engagement, reward, and recognition
  • employee engagement, reward, celebration and recognition
Printfection customer service is always very helpful

Do you think Printfection delivers good value for the price?

Not sure

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Printfection has been great all the way around; however, item quality is sometimes suffering. We have spent more than 100K over the years in employee and customer swag, but unless a hefty amount of money is spent on a given item, item quality in the lower levels is lacking. This has been a catalyst for us exploring other options; however, we have stayed with Printfection because of the other areas that they particularly excel in.