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Printfection - Above and Beyond My Expectations!
August 18, 2023

Printfection - Above and Beyond My Expectations!

Caidyn Humrich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

We use Printfection for all of our print and promotional item needs for our sales team. We are also ramping up to use them for our onboarding new hire kits, employee giveaways, and clinical team kits. We had been looking or a solution that was a "one stop shop" where we could remove a lot of the manual work for our HR and Marketing department. Printfection has done that as well as provide full transparency for our Finance department.
  • Customer service is impeccable
  • Ease of use
  • Sourcing of items and requests
  • Customization of print materials. We did have to find another vendor for business cards due to not being able to customize at time of order and the need to have individual skus.
  • Kits
  • Financial/Usage Reports
  • Hands On Account/Design Service
  • Positive ROI for our Sales Team
  • Positive for employee morale
  • The cost is very affordable for everything provided - you get what you paid for here!
Beth, Kat, Robyn, and Jae have been a tremendous support! Since onboarding with Printfection, I have asked a lot of questions, made tons of requests, and they have been so transparent, eager to help, and understanding every step of the way! I could not ask for a better customer support team!

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Printfection is best suited for larger companies, especially in the B2B space. The giveaways, kits, and campaigns are a huge asset to our company. If you are looking for something more adhoc I would not consider Printfection, as the intent is an extended partnership with a regular order cadence.