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Printfection helps us across Advocacy Efforts!
March 29, 2024

Printfection helps us across Advocacy Efforts!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

Printfection serves as our solution for fulfilling our swag inventory requirements throughout our customer marketing efforts. Our utilization of Printfection covers a diverse array of applications, including the orchestration of Printfection campaigns tailored for events and the gratification of customers subsequent to their engagement in various forms of advocacy. These advocacy activities range from speaking opportunities to the creation of compelling case studies and the provision of video testimonials. By leveraging Printfection, we ensure a seamless and efficient process in managing our swag inventory while also enhancing our customer engagement strategies.
  • Inventory management
  • options for swag
  • Quick and easy way to set up campaigns
  • Customer service
  • Would like a storefront option for customers to self serve
  • Range of swag options
  • Great customer service
  • Easy way to set up campaigns
  • Increase in customer engagement
  • Easy way to ship to our customers without us having to collect their details - empowers privacy for customers
[A...], our Customer Success Manager (CSM), has consistently provided helpful assistance in answering our inquiries and coming up with solutions for implementing ideas that we weren't sure would be possible. She has always responded to our queries immediately helping us get to the next step. Establishing a customer advocacy program necessitates the importance of having reliable customer support and we have that with Printfection.

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

I wasn't involved with the implementation phase

Would you buy Printfection again?

Yes

Overall, Printfection serves as a centralized hub for Whatfix to efficiently handle our swag inventory needs and enhance our marketing efforts through branded merchandise. We like the diverse range of items available that we ca choose from to reward our customers for their advocacy efforts. The scenario Printfection would be less appropriate for would be if a storefront self service option was required where end users would have to select swag themselves and check out.