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Great software but costs add up quickly
September 18, 2018

Great software but costs add up quickly

Graham Greenaway | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with PushCrew

Fast response with friendly and helpful answers. You didn't have to go back and forth several times before they resolved your issue, usually done in the first response back from them.
PushCrew used on the website for marketing purposes.
  • Simple to use interface that is very intuitive and easy to set-up your campaigns.
  • Helpful support staff with a fast response rate.
  • The product has some great features but they add to the monthly cost significantly if you want to do anything worthwhile and have a decent amount of subscribers.
  • Clearing out inactive subscribers would be beneficial as the costs is based on subscribers rather than participants in a particular campaign.
  • More features in the entry level package.
  • Unfortunately a negative return on investment.
To do anything worthwhile you need to be on one of the higher packages which costs a lot if you have large number of subscribers even if they aren't active or relevant for a campaign.
It is a great tool for direct marketing however it would depend on your margins. For us the price of using the software for more complex campaigns was too high and meant the campaigns weren't cost effective so we stopped using the service.