Time Saver, Affordable, Perfect for Small Businesses
Anonymous | TrustRadius Reviewer
December 11, 2018

Time Saver, Affordable, Perfect for Small Businesses

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Quip

Quip is being used across our entire organization and with a few clients outside as well. Quip solves many problems, saves time with clients that use it to communicate with us so that we don't have emails going back and forth (great for quick requests, etc). Quip is a great hub for our internal information, client information, and even a way to connect a client to a document for increased transparency and important information like sales numbers that are updated daily.
  • Search. Quip has a great search feature. Without it, it would not be the time-saving tool that it is. Why? Because Quip (the way we use it) houses a LOT of information. When I'm looking for a document, I can do a quick search without having to remember what path of folders I put the document in.
  • Client Sharing. I have a particular client whose sales I track every morning from their website. I update this document, which has formulas in it, to calculate all the necessary information that we need and the client is able to access it any time they want to see the numbers which saves the client an immense amount of time.
  • Privacy. My boss particularly likes this area as a small company with no HR department. He can keep employee files so that only he can view them without the risk of other people being able to see them.
  • The search feature is powerful but it could definitely be finetuned. Sometimes it shows results that make me wonder why those particular ones showed up.
  • The update to the dashboard (recent update) happened without us being aware and we had to relearn how to work around the platform.
  • This is more neutral for ROI. Quip, for us, is used mostly for informational. I'm sure it has saved us money from having to use other programs, but I wouldn't have the exact dollars for that information.
We no longer use Teamwork but when we did, we tried to house documents but we'd always forget where they were. They weren't easy to access. Dropbox we still use sometimes, but if all our clients used quip, we would no longer need to use Dropbox except for audio and video files so Quip could improve on importing audio and video files.
Quip is perfect for small businesses. I'm sure it would be handy for large businesses as well, but for small businesses, this is a magnificent solution to keep seemingly everything in one place. Also, it's incredibly affordable! There is a free version, but if/when you're ready to upgrade to the paid version, it's not expensive at all.

Quip Feature Ratings

Task Management
4
Gantt Charts
Not Rated
Workflow Automation
7
Mobile Access
9
Search
9
Visual planning tools
7
Chat
6
Notifications
10
Discussions
3
Internal knowledgebase
10
Document collaboration
10
Access control
10
Advanced security features
9