RDM the best Remote suite i have used till now...
Updated January 29, 2018

RDM the best Remote suite i have used till now...

Edwin Eekelaers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

In my current role, we are not using Remote Desktop Manager but I sure wish we would. I have used RDM for awhile in the non-profit where I volunteer for IT duty. There are so many different functions and features in it that I can't understand why we aren't considering it at my current place of employment. Coming from things like VNC and others we use and have used I can only say that you should really try out RDM for yourself. No matter how many words are written that may or may not convince you to try it you should ignore those and try it out yourself. That's the only way you can truly discover the benefits from RDM. Be sure even after using it for a while you will still be discovering new and intriguing features.
  • I like the management console because you get to use the different features from one and the same place
  • Security and user management as these days good security is vital.
  • The log feature is nice as it allows you an easy overview of what was done with Remote Desktop Manager
  • Powershell cmndlet scripting as i'm a powershell geek.
  • Can't immediately think of a feature that hasn't been discussed in the Devolutions community. Suggest you head over there to check it out.
  • Cannot state that RDM has had any positive or negative impact in my current employment as we are not using RDM. In the non-profit it was very easy to use and suitable even for low budget organisations. Really want to start using RDM but its a corporate decision to make and those who do decide are hard to convince.
Compared to VNC Remote Desktop Manager is like comparing a Citroën 2CV to a Ferrari. There's no comparison possible as they are totally different. VNC is just a remote tool and RDM has so many more features.
Well RDM is the sleekest looking best performing remote tool I have worked with or messed with. Nearly no lag from the remote connection. Once you dig through its security settings I'm sure you can find a configuration that will suit your needs.

Remote Desktop Manager Feature Ratings

Screen sharing
9
File transfer
9
Instant message
Not Rated
Secure remote access with Smart Card authentication
8
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
10
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
9
Annotations
9
Monitoring and Alerts
9
Multi-platform remote control
10

Evaluating RDM and Competitors

No - It hasn't replaced anything yet. Am working on convincing the right people. In a multinational company like ours such decisions take a lot of time
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
Devolutions support is fantastic. Each day you get new tips and tricks about how some features can make your life easier. Good solid support is important to me.
I would try and get it running on my home system and use the knowledge gained there to convince our decision makers.