Use RightNow... right now!
January 06, 2014
Use RightNow... right now!
Score 10 out of 10
Vetted Review
Verified User
Software Version
RightNow
Overall Satisfaction with RightNow
- Case management
- Communication within cases between agents
- Ease of use
- Training
- Uploading documents can be a little tricky sometimes
- Interface could be a tad bit more simplified
- A status page would be great
- Better customer service
- Time management
- Faster case conversion