Kind and friendly staff
October 05, 2023

Kind and friendly staff

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

My business uses RingEX to receive calls, receive faxes, send faxes. Basically it is our way of communication with our patients and Doctors. I called RingEX because our faxes were not working correctly. The staff at RingEX was very efficient to resolve our issue in a timely manner.
  • Helpful customer service
  • Efficient
  • Awesome service
  • enhance customer experiences
  • Helps us to maintain our business better for our customers
Yes, they are always available and very efficient when needed.
RingEX has helped our business to be more productive by sending automated text messages to the customers when a prescription is ready. It allows us to have more time with the customers in store. We are also able to send and receive faxes. The system is awesome.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Our fax system was down at work and the lady was very helpful on getting us back up and running. She helped me troubleshoot several faxes that were not processing and was able to get them to send. The staff was very kind and friendly, most of all she had patience.

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10