RingDNA Review
November 24, 2020

RingDNA Review

Tim Eddington | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingDNA

We use it company-wide for a dialer, call tracking, call intelligence, and sales outreach cadences. As a sales org, it helps us log activity all in one place and helps us stay organized in our outreach efforts.
  • Sales outreach cadences
  • dialer service
  • call intelligence
  • User interface
  • mobile app
  • email tracking
  • Saved us money by allowing us to bundle multiple services into one platform
  • has helped increase productivity on the sales team
  • has helped with coaching and training through call intelligence
  • SalesLoft, 8x8 X Series (Formerly Virtual Office) and GoToConnect (formerly Jive)
I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
the dialer extension is just kind of clunky and even hard to read. It just feels cheap
they have been very helpful in our implementation process and are very accessible.

Do you think Revenue.io delivers good value for the price?

No

Are you happy with Revenue.io's feature set?

No

Did Revenue.io live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Revenue.io go as expected?

Yes

Would you buy Revenue.io again?

No

well suited for a smaller company that doesn't need integrations with zoom or to track large amounts of emails. Overall I feel it could be integrated with salesforce and even gmail better than it is. It is outperformed in that aspect by competitors such as SalesLoft and outreach.

Revenue.io Feature Ratings

Contact preview
7
Dialer-CRM integration
6
Call notes & tags
9
Automatic call logging
6
Outbound dialing
10
Inbound routing
10
Click-to-call
10
Recorded voicemail drop
10
Dialer contact import
10
Campaign & list management
10
Follow-up calls
8
Dialer reporting & analytics
7