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Saba Review
Updated November 30, 2021

Saba Review

Vinnie Samaan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Learning

Overall Satisfaction with Saba Cloud

Saba is being used throughout our entire organization. We utilize the Saba Learning module only and mainly use it for tracking purposes. Being new to this role, I am still getting used to our organization processes. I hope to soon be able to maximize the use of Saba and take advantage of all or most of the features the learning module has to offer.
  • Tracking.
  • Saba community is very helpful.
  • Testing abilities.
  • Making the system a little more user-friendly.
  • Background settings easier to understand and customize.
  • The ability to track our learning assignments for each user is a huge benefit.
  • Providing employees a hub for active learning.
  • Ease of use for the end user.
SAP SuccessFactors was the first LMS platform that I have ever used. The main difference I saw right away between the two platforms is how Saba allows the customer to customize their home page very thoroughly. I think that this is a great feature! SuccessFactors did not have that in-depth of a customization home page. SuccessFactors also seemed perhaps even more confusing to use for the admin. The wording was weird for a lot of the settings. Saba seems to be a little more interactive overall for both the end-user and admin.

Do you think Saba Cloud delivers good value for the price?

Yes

Are you happy with Saba Cloud's feature set?

Yes

Did Saba Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Saba Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Saba Cloud again?

No

Inkling Knowledge, Inkling Learning Pathways, Skillsoft Percipio (Skillport)
Saba makes the process of enrolling into a course fairly simple. Most end users do not seem to have trouble when trying to find a course. However, as the system admin, sometimes I find certain simple tasks to be more challenging due to how certain things are set up in the background.

Saba Cloud Feature Ratings

Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Recruiting / ATS ()
Not Rated
7.2
Course authoring
8
Course catalog or library
6
Player/Portal
9
Learning content
7
Progress tracking & certifications
9
Assignments
8
Compliance management
8
Learning administration
5
Learning reporting & analytics
5

Using Saba Cloud

Retail and Corporate
1 - LMS Experience
  • Tracking
  • Learning
  • N/A
  • Gamification
  • Succession
We are looking at different ways to engage our colleagues

Evaluating Saba Cloud and Competitors

  • Price
  • Product Features
  • Product Usability
Have more people involved with the decision

Saba Cloud Implementation

Saba Cloud Support

I have only used Saba Service on Demand and the online community. However, I was very pleased with my experience overall. The online community is always at my fingertips and has helped me in numerous situations. Support on demand has always been very responsive (we are paying for it so this is how it should be) and very knowledgeable for the most part!
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
None
N/A
Yes - Usually, yes, for the most part.
N/A

Using Saba Cloud

I gave this rating because the usability between the end-user and the admin is quite different. I feel that the system is much easier to use as the end user than it is for the admin. If things became a little more simple or straightforward for the admin, I would give it a higher rating.
ProsCons
Feel confident using
Lots to learn
  • Tracking
  • Easy access
  • Admin settings
  • Difficult to understand certain processes
Yes - Not using it much as this time