Item: SAI360
Rating: 7
Author: Larissa Munz

Overall Satisfaction with SAI360

Use Cases and Deployment Scope

SAI360 is one of the top 3 systems for our legal risk and compliance department. We use SAI360 to manage enterprise risk, regulatory complaints, product new laws & regs, and conflict of interest assessments.

Pros and Cons

Pros

Fully configurable forms & fields
Fully configurable workflow
No code platform

Cons

Reporting
Legacy modules (i.e. tasks)
Look and feel
Intuitive UI

Most Important Features

Custom fields & forms
Custom workflow
Permissions management
Customer support

Return on Investment

Less administration for risk assessments allowing for quarterly control assessments
100% removal of IT effort in our annual conflicts of interest assessments
Reduction of manual processes
Consolidation of legacy systems into SAI360

Alternatives Considered

MetricStream Platform and Archer Integrated Risk Management Platform

Archer was very similar to SAI360 in cost and features. Has a more modern look and feel and more task functionality. The price point was very similar. Didn't choose them as our existing usage is in an On-Prem version and support from our in-house IT team was not able to be obtained. MetricStream was very modern looking with an intuitive UI. Appeared to have all the features with a number of additional bells and whistles. The price point was far above our budget and we could not get approval to move them to the RFP.

Key Insights

Do you think SAI360 delivers good value for the price?

Yes

Are you happy with SAI360's feature set?

Yes

Did SAI360 live up to sales and marketing promises?

Did implementation of SAI360 go as expected?

Would you buy SAI360 again?

Yes

Other Software Used

Wolters Kluwer Passport Legal Spend and Matter Management, RegEd Compliance Management Solution Suite, Agiloft Contract Lifecycle Management

Likelihood to Recommend

The tool is very configurable, allowing it to adapt to multiple use cases and groups. The universal assessment module was able to meet most of our needs for conflicts of interest, and the incident module has been used for years in our regulatory complaint team. The tool falls apart, preventing further adoption due to the limitations of their legacy tasks module, which is used everywhere (but is in the process of a major update); and the reporting capabilities are limited to pre-configured dashboards or limited data tables & exports. Our risk team has found great value through the import tool to mass create the quarterly reviews.

SAI360 Feature Ratings

Comments

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Configurable With Potential

Modules Used