Item: Sales Force Optimization
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

To capture customer leads, follow them up and update the status of the enquiries, convert them into opportunities, and finally convert them into sales where we update the details of the customers, the product that the customer enquired for. Also to store the customer data and use them for future analysis.

Pros and Cons

Storing Data
Creating Multiple User IDs
Retrieving the data with ease

Adding dashboards to draw analysis
Sometime it takes too much time to load and even crashes
Integrating with other database software and visualization tools

Return on Investment

analyzing the existing leads
conversion rate has been increased by around 15% from the old leads
Tracking the manpower attrition rate

Alternatives Considered

Zoho Assist, SAP Analytics Cloud and Freshworks Neo

Against other products Sales Force Optimization is much better when while entering the customer data. Also very convenient to add new users and easy. And the mobile apps are well-optimised on. Works well without any lags or crashes. Whereas other software struggle to work well on mobile platforms especially on android devices.

Key Insights

Do you think Sales Force Optimization delivers good value for the price?

Yes

Are you happy with Sales Force Optimization's feature set?

Yes

Did Sales Force Optimization live up to sales and marketing promises?

Yes

Did implementation of Sales Force Optimization go as expected?

Yes

Would you buy Sales Force Optimization again?

Yes

Other Software Used

Qlik Sense, Google Sheets, Google Slides, Oracle Analytics Server, Anaconda, LinkedIn Premium Career

Likelihood to Recommend

Well suited for larger organizations, especially product-based companies. Where we store customer details, particularly for the product that the customer has enquired. It may not be well suited for smaller organisations. It has so many features and advantages, times it can be overwhelming for someone who have no experience of using the software before.

Sales Force Optimization in Auto Industry

Overall Satisfaction with Sales Force Optimization