Item: Salesforce Sales Cloud
Rating: 8
Author: Sameer Khan

Overall Satisfaction with Salesforce Marketing Cloud Personalization

Use Cases and Deployment Scope

I use Salesforce to manage my leads and funnel optimization. I needed a CRM that would allow me to upload a lot of leads and manage them efficiently. Salesforce did the job really well. We were using excel before Salesforce for opportunity management but the change to Salesforce really helped with opportunity management and increasing efficiency in sales.

Pros and Cons

Pros

Lead Management
Reporting
Displaying the Funnel

Cons

Converting Leads to Opportunities
Adding Notes to Accounts

Return on Investment

Positive Efficiency
Positive Time Investment

Alternatives Considered

Salesforce Inbox

It is a good resource and well-developed application. I felt it really got the job done and helped our company a lot. I felt it should provide more support for their users but we were able to get over the learning curve which was important. I would recommend it of course.

Key Insights

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Other Software Used

HubSpot CMS Hub

Likelihood to Recommend

For example, [...] we needed it is when we had an opportunity and it was going through several stages and when we asked a rep where the opportunity was - there was no insight as to how and where the opportunity was. Therefore, with Salesforce we were able to get it done.

Salesforce Sales Cloud Feature Ratings

Comments

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Gets the job done!